Remote WebSphere Services
like no one else

responsive personal service guaranteed to improve your
WebSphere environment and save you money

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    Full WebSphere Service

    We become your WebSphere Support Team. Our expert professionals provide 100% of the services required to administer and enhance your WebSphere environment.

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    Supplemental WebSphere Service

    We augment your in-house WebSphere Support Team. You choose a service package that is specifically tailored to support your in-house WebSphere Support Team.

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Key Service Features

Our service delivery resources and capabilities are organized around Centers of Excellence and Expertise. These "Centers" enable us to align individual's passion, skills and experience in order to offer high-focus/high-value services like no one else does in our industry.

The Centers of Excellence are broader in scope than the Centers of Expertise and cover the following service areas for each of the supported platforms:

These Centers are platform-specific "silos of knowledge" within the organization. In each of them we leverage Subject Matter Experts' passion, talent and experience around each specific service category. Our goal is to create high synergy and deliver the highest-possible value to our customers.

In the WebSphere Performance Center the team's focus is on assessing, improving and maintaining the best WebSphere performance possible for each of the systems under our care.

In the WebSphere Availability Center the team's focus is on assessing, improving and maintaining the highest WebSphere availability possible for each of the systems under our care.

In the WebSphere Security Center the team's focus is on assessing, improving and maintaining the highest WebSphere security possible for each of the systems under our care.

In the WebSphere Functionality Center the team's focus is on assessing, improving and maintaining the best WebSphere functionality possible for each of the systems under our care.

In the WebSphere Administration Center the team's focus is on providing the most proactive WebSphere maintenance and administration services possible for each of the systems under our care.

These centers are aligned to our SLAs which are used to set the service performance parameters by which the team performance is measured.

The Centers of Expertise are more highly specialized centers. They include higher-end service offerings specific to each of the platforms we service. Here we focus on specific areas of expertise related to each platform. Subject Matter Experts with highly developed skills and extensive experience in each specific area deliver unique value to our customers according to their needs.